ABANDON RATE
This is the percentage of inbound calls from a customer who abandoned the call made to a service desk or a call center before he or she could even talk to an agent. To calculate, the number of abandoned calls is divided by the total inbound phone calls. The abandon rate is highly related to the time spent by the customers in waiting. It means that the longer the waiting time just to be able to speak to an agent, the abandon rate is likely to be higher.
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Lease Payments
The amount or value the lesser should pay during the lease term. It is a line item under long-term debt that is indicated in a balance sheet. The l ...
Average Effective Maturity
It is a more accurate way to get the feel of the exposure of a single bond. In this case, a simple average can be a very misleading measure because ...
Bank Card
Any card given against a depositary account, such as a debit card or ATM card. There are instances that the phrase is also employed to refer to Mas ...
Fund Company
A fund company manages, sells, and markets closed-end and open-end funds to the public. It offers a variety of funds and investment services, such ...
Strategic Buyer
Buyer in an acquisition with a definite reason to purchase the company. They seek firms that will establish a synergy with their prevailing busines ...
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Student Loans: Consolidating Federal Loans
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How Much Does a Home Remodeling Cost?
If your house can handle a renovation, the next thing you need to find out is the cost of a home remodeling.
You may nee ...
Digesting Financial Statements: Working Capital
Analysts and investors look at the working capital and its trends to measure a company’s financial performance. This metric determines a busi ...
Digesting Financial Statements: Pension Plans
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Buying a Home: Choosing the Best Location
The first consideration when buying a new house is choosing the place where you want to live, regardless if this will serve as an investment or upg ...
ECONOMIC CALENDAR
| Time | Country | Indices | Period |
|---|---|---|---|
| 08:00 | Trade Balance | Apr | |
| 10:00 | Ifo Business Climate Index | May | |
| 10:00 | Ifo Current Assessment | May | |
| 10:00 | IFO - Expectations | May | |
| 12:00 | Bundesbank Monthly Report | ||
| 15:00 | NBB Business Climate | May | |
| 16:15 | BOE Deputy Governor Andrew Bailey Speaks | ||
| 16:15 | ECB board member Joachim Nagel deliver a speech | ||
| 18:00 | FOMC Member Raphael W. Bostic Speaks |
